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nokia
C
P
ONNECTING
EOPLE
Nokia Mobile Phones Customer Care EMEA
Technical Services, Repair Concepts
Copyright © Nokia Corporation. This material, including documentation and any related computer programs,
is protected by copyright controlled by Nokia Mobile Phones. All rights are reserved. Copying, including
reproducing, storing, adapting or translating, any or all of this material requires the prior written consent
of Nokia Mobile Phones. This material also contains confidential information, which may not be disclosed
to others without the prior written consent of Nokia Mobile Phones.
Service Manual 3300 Level 1&2
PAGE 1 (21)
Confidential
nokia
3300
NEM-1
SERVICE MANUAL
Service Level 1&2
Copyright 2003 © Nokia Corporation
Approved 1.0
DJk
17.06.2003

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Summary of Contents for Nokia 3300

  • Page 1 Copyright © Nokia Corporation. This material, including documentation and any related computer programs, is protected by copyright controlled by Nokia Mobile Phones. All rights are reserved. Copying, including reproducing, storing, adapting or translating, any or all of this material requires the prior written consent of Nokia Mobile Phones.
  • Page 2: Warnings And Cautions

    The purpose of this document is to help Nokia service levels 1 and 2 workshop technicians to carry out service to Nokia 3300. This Service Manual is to be used only by authorized Nokia service partners, and the content of it is confidential. Please note that Nokia provides also other guidance documents (e.g.
  • Page 3: Table Of Contents

    PAGE 3 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 17.06.2003 Table of content PATHFINDER FOR WORKSHOP STAFF.................... 4 EXPLODED VIEW AND COMPONENT DISPOSAL................5 SPARE PARTS LIST..........................6 SW-UPDATE .............................. 9 GENERAL REPAIR INFORMATION ....................
  • Page 4: Pathfinder For Workshop Staff

    PAGE 4 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 17.06.2003 1. PATHFINDER FOR WORKSHOP STAFF In addition to the information in this Service Manual, there are several instructions and information, which have to be followed.
  • Page 5: Exploded View And Component Disposal

    PAGE 5 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 17.06.2003 2. EXPLODED VIEW AND COMPONENT DISPOSAL Recommendation for the ecologically friendly disposal of components. Colorized components show the different categories.
  • Page 6: Spare Parts List

    PAGE 6 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 17.06.2003 3. SPARE PARTS LIST MECHANICAL PARTS ITEM/ PART NO PART NAME CIRCUIT REF. I001 9458657 A-COVER ORANGE I002 9790905 KEYPAD LATIN...
  • Page 7: I004

    PAGE 7 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 17.06.2003 SOLDERING COMPONENTS ONLY FOR LEVEL 2 ITEM/ PART NO PART NAME CIRCUIT REF. F100 5119019 SM FUSE F 1.5A 32V...
  • Page 8: Swap Units

    PAGE 8 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 17.06.2003 SWAP UNITS PART NO PART NAME 0078305 SWAP package South Africa 0078304 SWAP package France 0078303 SWAP package Czech 0078299 SWAP package Turkey...
  • Page 9: Sw-Update

    Now, push down the bottom side of the Flash Adapter, do Battery Connector side. not use too much force. When removing the Flash Adapter, always start from the The 3300 has to be connected via USB using the DKU-2 cable. bottom side of the unit. Service Manual 3300 Level 1&2...
  • Page 10: General Repair Information

    Check these guidelines when refurbishing products. SB-148: Improvements To Faultlog Reporting Tool SB-156: Packing Material Please check Nokia Partner Web Site (PWS) for latest news and files on a regular basis. Service Manual 3300 Level 1&2 Copyright 2003 © Nokia Corporation...
  • Page 11: Disassembly Instructions (Also See Videos On Care Point)

    PAGE 11 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 17.06.2003 DISASSEMBLY INSTRUCTIONS (ALSO SEE VIDEOS ON CARE POINT Protect LCD window to avoid dust and scratches. Press Release Button before removing Battery Cover.
  • Page 12 PAGE 12 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 17.06.2003 Protect LCD Module to avoid dust and scratches. Remove LCD Module from UI-PWB. Take care that your gloves do not hang up in the LCD connector.
  • Page 13 PAGE 13 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 17.06.2003 Remove the Engine-PWB from B-Cover. Remove the DC Jack by placing tweezers between the spring contacts and under the Jack. You’ll need to use additional force to pull the Jack upwards.
  • Page 14 PAGE 14 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 17.06.2003 Remove the Volume Key by using tweezers as shown in Use SRT-6 to shift the Antenna from B-Cover. Do not place the picture above.
  • Page 15 PAGE 15 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 17.06.2003 This legend is valid for all parts of the Quick Trouble Shooter Follow the steps until the problem is solved. If this doesn’t help, you are not authorized to go forward.
  • Page 16: Quick Trouble Shooter Part1

    PAGE 16 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 17.06.2003 QUICK TROUBLE SHOOTER PART1 Service Manual 3300 Level 1&2 Copyright 2003 © Nokia Corporation...
  • Page 17: Quick Trouble Shooter Part2

    PAGE 17 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 17.06.2003 QUICK TROUBLE SHOOTER PART2 Service Manual 3300 Level 1&2 Copyright 2003 © Nokia Corporation...
  • Page 18: Quick Trouble Shooter Part3

    PAGE 18 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 17.06.2003 QUICK TROUBLE SHOOTER PART3 Service Manual 3300 Level 1&2 Copyright 2003 © Nokia Corporation...
  • Page 19: Esd Protection Requirements

    PAGE 19 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 17.06.2003 ESD PROTECTION REQUIREMENTS Electrostatic discharge can easily damage the sensitive components of electronic products. Therefore every Service Partner has to take care of at least some precautions like ESD restricted area, floor, table, covering, chair(s), shoes or wristband.
  • Page 20: Service Notes

    PAGE 20 (21) Approved 1.0 ONNECTING EOPLE Nokia Mobile Phones Customer Care EMEA Technical Services, Repair Concepts Confidential 17.06.2003 10. SERVICE NOTES We recommend using Service Notes when shipping phones to other Service Partners. It prevents the product from scratches, it is ESD-neutral and has the possibility to give valuable feedback of the fault symptom through a structured form.
  • Page 21: Gonogo Tester

    Please refer to the actual information in the Nokia Care Point Extranet within the Partner Web Site. 12. BATTERY TESTER The Astratec battery tester lets you test the capacity of Nokia batteries. Please refer to the actual...

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