2 total
I strongly advise against engaging with this company. Their customer service is shockingly poor, leaving customers feeling ignored and frustrated. They give off more of a scam-like vibe than that of a legitimate service provider. Save yourself the headache and seek out a more reputable option elsewhere.
Date of experience: March 04, 2024
READ BEFORE YOU USE THEIR SERVICES:
1. THEY LOST OVER $1500 WORTH MY INVENTORY AND THEY REFUSE TO TAKE ACCOUNTABILITY.
2. THEY ARE EXTREMELY SLOW AT PROCESSING ORDERS. ONCE YOUR PRODUCTS MAKE IT TO THEIR WAREHOUSE, IT WILL TAKE THEM ABOUT 3-4 WEEKS FOR THEM TO SHIP IT TO ITS FINAL DESTINATION.
3. THEY HAVE HIDDEN FEES. BEFORE YOU SIGN UP THEY ONLY TELL YOU ITS $1.80 PER UNIT UP TO 4LBS. BUT THEY CHARGE YOU FOR OTHER RANDON AND HIDDEN FEES. THEY ONCE EVEN ATTEMPTED TO CHARGE ME FOR SOMEONE ELSES PRODUCTS.
4. YOU CAN FIND A MUCH MORE RELIABLE AND CHEAPER PREP HOUSE THAT WONT ALSO CHARGE YOU A $150 SIGN UP FEE.
5.THEY HAVE NO TIME/COMMUNICATION SKILLS WHAT SO EVER. IF YOU EMAIL THEM, EXPECT ROUGHLY 48 HOURS FOR A RESPONSE.
THE LIST GOES ON, BUT THIS IS WHAT HAPPENED IN THE 3 MONTHS I HAVE BEEN USING THEM. I JUST FIRED THEM SINCE I FOUND OUT THEY WERE STEALING/LOSING MY INVENTORY.
IF YOUR A VICTIM OF THIS COMPANY, SHARE YOUR FEEDBACK, FILE CHARGE BACK CLAIMS, CONTACT PAYPAL, CONTACT BBB, ATTORNEY GENERAL AND LEAVE A REVIEW ON TRUST PILOT.
THESE PEOPLE NEED TO BE HELD ACCOUNTABLE.
Date of experience: March 06, 2023
